Terms & Conditions Drafting · Websites, Apps, SaaS & Platforms
Custom terms of service, terms of use, and terms and conditions drafted by lawyers, for websites, mobile apps, SaaS products, marketplaces, and every kind of digital platform. GDPR, DPDPA, and CCPA aware. Fixed fees, drafted in 24 to 48 hours.
Share what your website, app, or platform does and who it serves. A contract lawyer from our team will assess the documents you need (terms of service, privacy policy, cookie policy, acceptable use) and respond with a precise quote and timeline.
Most terms and conditions are drafted in 24 to 48 hours. A complete platform legal pack (terms, privacy, cookies) in 3 to 5 days.
Every visitor who uses your website, every user who downloads your app, every customer who subscribes to your SaaS product is entering a contract with you, whether or not you have written one. Your terms and conditions (also called terms of service or terms of use) are that contract. They define what users can and cannot do, who owns what, what you are liable for, and what happens when something goes wrong.
My Legal Pal drafts terms and conditions for websites, mobile apps, SaaS platforms, marketplaces, and digital services across India, the United States, the United Kingdom, the European Union, Australia, the UAE, and Asia-Pacific. Every set is drafted by a contract lawyer for your specific platform, your business model, and the jurisdictions you operate in, not generated from a one-size-fits-all template.
Terms and conditions rarely travel alone. Most platforms need a matching privacy policy and cookie policy drafted as a consistent set, because the documents reference each other and a contradiction between them is a genuine legal weakness. We draft them together so they align.
From platform brief to launch-ready documents, with internal review at every stage.
What your platform does, who uses it, how you make money, what data you handle, and which jurisdictions you serve.
We identify exactly which documents you need: terms, privacy policy, cookie policy, acceptable use, refund policy.
Drafted for your specific model and jurisdictions, never a generated template. App store guidelines factored in where relevant.
Cross-checked for consistency between documents and for enforceability in your jurisdictions.
Plain-language summary of the key protections and any clauses you should understand before publishing.
Adjusted to your feedback, then delivered ready to publish on your site or submit to the app stores.
Select your platform type. We will tell you what your terms need to cover, the typical timeline, and what comes next.
A generated template gives you generic boilerplate. A drafted set covers the clauses that actually matter for your platform and your risk. At minimum, our terms address the following.
How a user agrees to the terms (browsewrap, clickwrap, or sign-up acceptance) and why this matters. Clickwrap (an affirmative “I agree” tick) is far more enforceable than browsewrap (terms linked in a footer). Getting acceptance wrong can render the entire document unenforceable.
What users may and may not do on your platform. Clear prohibited-use rules are the basis for suspending or banning a user without breaching your own terms.
Who owns your platform content and brand, and what licence (if any) users get to it. For platforms with user-generated content, the reverse licence, what rights you obtain over content users post, is equally important and frequently missing from templates.
For paid platforms: pricing, billing cycles, auto-renewal disclosure (now regulated in several jurisdictions), cancellation, and refund terms aligned with consumer protection law.
The cap on your liability and the disclaimers of warranty. This is the single most important commercial clause in a terms of service and the one most often weak or unenforceable in templates because it is not calibrated to the applicable jurisdiction.
Your right to suspend or terminate a user account, the grounds for it, and what happens to user data and content on termination.
Which law governs the terms and how disputes are resolved. For platforms with international users, this choice carries real consequences for enforcement and cost.
Terms and conditions govern the contractual relationship; the privacy policy governs data handling. The two must reference each other correctly and never contradict. We draft them as a consistent set.
For mobile apps, the terms must satisfy Apple App Store and Google Play guidelines, including specific requirements around subscriptions, in-app purchases, and account deletion. A missing clause is a common cause of app store rejection.
Functionally, they are the same document under different conventional names. “Terms and conditions” (often “T&Cs”) is the most common term in the UK, India, and e-commerce generally. “Terms of service” (ToS) is common for SaaS and online platforms, particularly in the US. “Terms of use” is common for websites and content platforms. The legal content is the same: the contract between you and your users. The name is a convention, not a legal distinction.
They are two separate documents that do different jobs. Terms and conditions are the contract governing how users may use your platform: acceptable use, IP, payment, liability, termination. A privacy policy is a disclosure document explaining what personal data you collect, why, how you use it, and what rights users have over it, required by GDPR, the UK GDPR, India’s DPDPA, California’s CCPA, and equivalent laws. Most platforms legally need both. The terms can be optional in some contexts; a privacy policy is mandatory the moment you collect any personal data.
Terms and conditions are not strictly mandatory by law in most jurisdictions, but operating without them leaves you without contractual protection: no enforceable acceptable-use rules, no liability cap, no clear IP position, no defined termination rights. A privacy policy, by contrast, is legally mandatory wherever you collect personal data. In practice, any platform that handles users, payments, or content needs both.
A generator produces generic boilerplate that is not tailored to your platform, your business model, or your jurisdiction. For a hobby site with no users and no transactions, it may be adequate. For any platform with paying users, user-generated content, app store distribution, or regulatory exposure, a generated template typically lacks the calibrated liability cap, the correctly scoped IP and content licences, the enforceable acceptance mechanism, and the jurisdiction-specific compliance that make the document actually protect you. The most expensive terms of service is the generated one that fails when you rely on it.
Often yes. A website and a mobile app involve different relationships, different distribution channels, and different compliance requirements. Apps must satisfy Apple App Store and Google Play guidelines (account deletion, subscription disclosure, in-app purchase rules) that websites do not. A platform with both usually needs terms that cover each surface correctly, sometimes one document with app-specific sections, sometimes two.
Two ways users accept terms. Browsewrap places the terms behind a link (often in the footer) and assumes use of the site implies agreement. Clickwrap requires an affirmative action, ticking “I agree” or clicking “Accept”, before the user proceeds. Clickwrap is significantly more enforceable; courts in multiple jurisdictions have refused to enforce browsewrap terms where the user could not reasonably have known they were agreeing. How your platform captures acceptance affects whether your terms hold up at all.
Your terms and conditions govern the standard relationship with ordinary users. For larger or custom relationships, an enterprise customer, a vendor, an investor, you will usually need a separately negotiated agreement. If you need one drafted, see contract drafting; if you have received one to assess, see contract review.
The platform determines what the terms must say. A SaaS subscription and a marketplace face entirely different legal questions, even though both are “online platforms.”
Content and business websites need terms covering acceptable use, intellectual property in site content, disclaimers, limitation of liability, external links, and the relationship with the privacy policy. Where the site collects enquiries, sells anything, or hosts user comments, the terms expand accordingly.
SaaS terms of service are the most clause-dense of all platform terms. They cover subscription and billing, service levels and uptime, data ownership and processing, acceptable use, IP, limitation of liability, auto-renewal, suspension, termination, and data portability on exit. For B2B SaaS, these terms are frequently negotiated by enterprise customers, which is where contract negotiation comes in.
Mobile app terms must satisfy Apple App Store and Google Play guidelines alongside ordinary contract requirements. This includes specific rules on subscription disclosure, in-app purchases, account deletion (now mandatory for apps that allow account creation), and third-party service disclosures. A missing required clause is a common cause of app store rejection.
E-commerce terms must align with consumer protection law in every jurisdiction you sell to. They cover order formation, pricing, payment, shipping, returns and refunds, cancellation rights (which are mandatory and time-bound in the EU, UK, and India), warranties, and dispute resolution. Consumer law overrides contrary contract terms, so these must be drafted to the applicable consumer framework, not around it.
Marketplace terms are the most structurally complex because they govern multiple relationships at once: platform-to-user, and user-to-user. They cover the platform’s role as intermediary (and the liability protections that depend on getting that role right), payment flow and escrow, dispute resolution between users, content and conduct rules, and separate onboarding terms for sellers or providers.
Fintech, healthtech, and other regulated platforms need terms that account for the regulatory layer on top of ordinary contract law: financial services regulation, health-data frameworks, KYC and AML obligations, and the specific disclosures each regime requires. Generic platform terms are insufficient and can create regulatory exposure.
Functionally the same document under different conventional names. “Terms and conditions” is common in the UK, India, and e-commerce. “Terms of service” is common for SaaS and US platforms. “Terms of use” is common for websites. The legal content, the contract between you and your users, is the same. The name is convention, not a legal distinction.
Terms and conditions are the contract governing how users may use your platform. A privacy policy is a disclosure document about what personal data you collect and how you use it, mandatory under GDPR, UK GDPR, India’s DPDPA, and CCPA. Most platforms need both. A privacy policy is legally required the moment you collect personal data; terms are strongly advisable but not always mandatory.
Not strictly mandatory in most jurisdictions, but operating without them leaves you with no enforceable acceptable-use rules, no liability cap, no clear IP position, and no defined termination rights. A privacy policy, by contrast, is legally mandatory wherever you collect personal data. Any platform with users, payments, or content needs both.
A generator produces generic boilerplate not tailored to your platform, model, or jurisdiction. Adequate for a hobby site with no users or transactions. For any platform with paying users, user-generated content, app distribution, or regulatory exposure, a generated template typically lacks the calibrated liability cap, correctly scoped IP licences, enforceable acceptance mechanism, and jurisdiction-specific compliance that make the document actually protect you.
Often yes. Apps must satisfy Apple App Store and Google Play guidelines (account deletion, subscription disclosure, in-app purchases) that websites do not. A platform with both usually needs terms covering each surface correctly, either one document with app-specific sections or two documents.
Two ways users accept terms. Browsewrap links the terms (often in a footer) and assumes use implies agreement. Clickwrap requires an affirmative “I agree” action before proceeding. Clickwrap is significantly more enforceable; courts have refused to enforce browsewrap terms where users could not reasonably have known they were agreeing.
Almost always. The privacy policy is mandatory wherever you collect personal data. A cookie policy (or cookie consent) is required under GDPR, the UK GDPR, and increasingly elsewhere if your site uses non-essential cookies. We draft terms, privacy policy, and cookie policy as a consistent set so they reference each other correctly.
Standard website or app terms are drafted in 24 to 48 hours. More complex platforms (SaaS, marketplaces, fintech) take 2 to 3 days. A complete legal pack (terms, privacy, cookies) in 3 to 5 days.
Yes. We draft terms aligned with the consumer protection, data privacy, and platform rules of the jurisdictions you operate in, including India, the US, the UK, the EU (GDPR), Australia, and the UAE. For platforms selling internationally, the consumer-law provisions in particular need to be drafted to each market.
A contract lawyer from our team with experience in platform and technology terms for your jurisdiction. Every set is internally reviewed for consistency and enforceability before delivery, not generated and not assembled by a paralegal from a template library.
Prakhar Rai is an advocate enrolled with the Bar Council of India and the founder of My Legal Pal. An alumnus of the National Law School of India University (NLSIU), Bangalore, with a Master of Business Laws, Prakhar has 10+ years of experience advising startups, technology companies, SMEs, and individual entrepreneurs across India, the UAE, the UK, and Southeast Asia.
His practice focuses on technology and commercial contracts, with particular depth in platform terms, SaaS agreements, and data protection documentation for digital businesses. My Legal Pal’s terms and conditions drafting service is led by Prakhar and delivered by a team of qualified contract lawyers with experience in platform and technology law.
Websites, apps, SaaS, marketplaces. Drafted by lawyers, jurisdiction-aware, paired with privacy and cookie policies. Fixed fees, 24 to 48 hours for standard terms.
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