Cancellation and Refund Policy

My Legal Pal believes in complete client satisfaction. In the event, if you are not satisfied with the services provided, we will refund back the money, provided the reasons are genuine and proved after investigation.

In case you wish to hold the processing of the service, we shall hold the fees paid for a period of 1 year from the date of payment.

To apply for a cancellation or refund, mail us at

Before processing any refund, we reserve the right to make best effort to complete the service.

When our investigation team finds out that the refund request is genuine, we shall refund the amount after deducting the transaction charges, government charges and other applicable charges to the source account of the customer.

No refund shall be offered if the service rendered by us is valid and appropriate however the client is dissatisfied with the services received.

The result of a particular service cannot be guaranteed as the same involves dependency on Governing Authorities related to the said service. This further implies that rejections/ approvals /responses by Govt Authorities or technical issues with Government sites including Government backlogs etc. are not within the purview of My Legal Pal. These may lead to unexpected delays before completion of the process and factors like these are outside our control hence not eligible for refund.